Frequently Asked Questions (FAQ)

1. What services does Fomatic Technology provide?

Fomatic Technology offers a comprehensive range of digital services, including:

• E-commerce Store Development: We build robust e-commerce solutions tailored to your business needs.
• Website Design: From simple landing pages to complex websites, we create visually stunning and user-friendly designs.
• Web Applications: Custom web applications that streamline your business processes and engage users effectively.
• Mobile Applications: We design and develop high-performance mobile apps for both iOS and Android platforms.
• Branding & Digital Marketing: We help you establish a unique brand identity and implement digital marketing strategies, including SEO, PPC, and social media management.

If you need a customized solution, please contact us for more details.

2. How can I get started with Fomatic Technology’s services?

To get started, simply contact us via our contact form or email us at marketing@fomatictech.com. We’ll schedule an initial consultation to understand your business needs and tailor a plan that suits your goals.

3. How do you determine pricing for your services?

Pricing for our services depends on the scope and complexity of your project. After our initial consultation, we will provide a detailed quotation based on your specific requirements. We offer flexible packages and solutions to meet various business sizes and budgets.

4. Do you offer ongoing support after the project is completed?

Yes, we offer ongoing support and maintenance for e-commerce stores, websites, mobile apps, and web applications. This includes regular updates, troubleshooting, and technical support to ensure your digital assets continue to perform well.

5. How do I track the performance of my digital marketing campaigns?

We provide detailed reports on the performance of your digital marketing campaigns. Our analytics cover key metrics such as:

• Website Traffic
• Conversion Rates
• Return on Investment (ROI)
• Social Media Engagement
• Ad Performance Metrics

Reports are shared regularly, and we can schedule review meetings to go over the data.

6. What is your refund policy?

We strive to deliver excellent results. However, due to the nature of digital marketing and development services, we do not offer refunds for services rendered. If you’re not satisfied with our services, we are happy to discuss the issues and find a solution that meets your needs.

7. How long does it take to build an e-commerce store or website?

The timeline for building an e-commerce store or website depends on the complexity of the project. Typically, a standard website can take 4-6 weeks, while an e-commerce store may take 6-8 weeks. For web or mobile applications, timelines vary based on the features and requirements.

8. Can you help with branding for new businesses?

Yes, we specialize in creating brand identities for new and established businesses. This includes logo design, color schemes, and overall brand messaging to ensure your business stands out in the marketplace.

9. Do you work with clients outside of Malaysia?

Yes, we work with clients globally, not just in Malaysia. Our team has experience with a variety of markets and can develop strategies tailored to different regions and industries.

10. How do I contact Fomatic Technology for more information?

You can reach us through the following email: marketing@fomatictech.com. Alternatively, you can fill out our contact form, and a member of our team will get back to you shortly.