Privacy Policy

Introduction

At Fomatic Technology, we are committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and other applicable data protection laws.

By using our services, you consent to the collection and use of your personal data as described in this policy.

1. Information We Collect

Personal Data

We may collect the following types of personal information when you interact with our website or services:

• Contact Information: Name, email address, phone number, and postal address.
• Business Information: Company name, job title, and industry.
• Marketing Preferences: Your preferences in receiving marketing from us and your communication preferences.
• Technical Data: IP address, browser type, time zone, and information about your visits to our website.

Non-Personal Data

We also collect non-personal data that cannot be used to identify you, such as browser type, language preferences, and aggregated website traffic information.

2. How We Use Your Data

We may use your personal data for the following purposes:

• Providing Services: To deliver digital marketing services and respond to inquiries.
• Marketing Communications: To send you updates, newsletters, and promotional materials related to our services.
• Improvement of Services: To analyze website usage and improve our services, customer support, and overall user experience.
• Compliance: To comply with legal obligations and respond to requests from public authorities.

3. Disclosure of Your Information

We do not share your personal data with third parties, except in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors to perform services on our behalf, such as email distribution and website hosting.
• Legal Compliance: If required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet or storage system is 100% secure.

5. Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

As per the Personal Data Protection Act 2010 (PDPA), you have the following rights:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or outdated personal data.
• Withdraw Consent: You may withdraw consent for the use of your data for marketing purposes at any time.

To exercise your rights, please contact us at marketing@fomatictech.com.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may manage cookie settings through your browser preferences.

8. Changes to this Policy

Fomatic Technology reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: marketing@fomatictech.com
Address (Melaka Office): 19-1, Jalan KPKS 5 Kompleks Perniagaan Kota Syahbandar, Kawasan Bandar VI, 75200 Melaka.

Address (Kuala Lumpur Office):E-30-02 & 03, Menara SuezCap2, No. 2, Jalan Kerinchi, Gerbang Kerinchi Lestari, 59200 Kuala Lumpur.

By using our services or website, you acknowledge that you have read and understood this Privacy Policy.